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ADVANTAGES

CONVENIENT AND MODERN MOBILE APP
PRE-ORDER and
PAUSE OF RIDE
MULTI-RENT
FROM ONE ACCOUNT
REFERRAL PROGRAM BONUSES / PROMO CODES
SUBSCRIPTION
FOR USE
SPECIAL CONDITIONS FOR BUSINESS (delivery services, catering, tourist complexes)

FIRST OF ALL

download the app to your device,
register,
read the terms of use,
accept the terms of service,
confirm your consent
add a payment method
deposit your account

START OF THE RIDE

open the app MRIY
find an electric scooter on the map in the app  MRIY,
scan the QR code on the handlebars
or enter the code of the selected e-scooter  
pre-book an electric scooter in app MRIY

LET's RIDE

before starting the ride
make sure the e-scooter is insafe and good working order
push off with your foot and
start moving
remember acceleration - right button
stop - left/right levers

ENJOY THE RIDE

priority zones are identified on the map in the app
it's easy to take and to leave the e-scooter in these zones
in the yellow zone, the mode is automatically changed
leaving the electric scooter in a public space,
(in a place and in a way that does not disturb others is welcome)

FAQ

How to use the MRIY micromobility service?

MRIY electric scooters are already available for rent in your city. Download the MRIY mobile application and register. In the MRIY app, find a map with the current location of MRIY electric scooters.

How to rent several electric scooters?

The multi-rental function is available in the app.  To activate the following e-scooters, you need to scan the corresponding QR codes / or enter the e-scooter number in the app and click "Start a ride".

How to contact the support service?

- phone the support service;
- send an email to support@m-riy.com.ua;
- send a message in the messenger MRIY.

How do I end a ride if my e-scooter is out of power?

In such a case, the trip will be terminated automatically and the funds will be deducted from the balance. Leave the electric scooter in a safe place that does not interfere with other road users.

What are the recommendations and restrictions for using electric scooters?

- do not use the electric scooter in heavy rain and wind
- do not jump, as the electric scooter is not designed for shock loads
- do not use it under the influence of alcohol/drugs - we recommend that you read the Public Offer Agreement in detail
- only one person can ride at a time
- bumps should be driven carefully, at low speed
- before driving, check the condition of the electric scooter, paying attention to the brakes
- follow traffic rules.

What are the zones of use?

The MRIY service map in the app contains the corresponding color scheme, where each color corresponds to certain possibilities and restrictions for use.
Green zone - an area where you can use and end the rental without restrictions;
Red zone - an area without service. It is prohibited to ride an electric scooter in the red zone. You can end the rental in this zone only with a fine.
Blue zone - a zone where the end of the rental (parking) provides a bonus.
The yellow zone is a zone in which, for safety reasons, the electric scooter will travel more slowly. Completion and parking under normal conditions.
Gray zone - an area where it is forbidden to park the electric scooter. Driving under normal conditions.

What is the cost of renting an electric scooter?

The current tariff will be displayed in the app. You can check the rental price by selecting a scooter on the map in the app or scanning its QR code.

How to finishing rent?

To finish the e-scooter rent, hold down the "End rent" button in the app. You can end the rental anywhere in the selected zones. You can check the parking conditions in the zones on the app map. If the end button is not active, then you are most likely in a zone where it is not possible to end the rental. You need to end the rental in the zones marked in green, yellow, or gray on the map in the application.